Privacy Policy

MM Engineered Solutions Limited ("MME", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request information from us, submit an enquiry, or otherwise interact with us. It also explains your legal rights and how the law protects you.

This website is not intended for children and we do not knowingly collect personal data relating to children.

 

1. Important information about who we are

MM Engineered Solutions Limited is the controller responsible for your personal data.

Our details

Legal entity: MM Engineered Solutions Limited
Company number: 10148554
Registered office / principal address: Unit 4b Sirius Drive, Rutherglen Centre, Port Talbot, Wales, SA12 7BR
Telephone: 01639 822 893
Email: info@mme.co.uk
ICO registration number: C1052727

If you have any questions about this Privacy Policy or want to exercise any of your data protection rights, please contact us using the details above.

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection matters. We would, however, appreciate the opportunity to deal with your concerns first.

 

 

2. The personal data we collect

We may collect, use, store and transfer different types of personal data about you, including:

• Identity data such as your name, title and company name 
• Contact data such as your email address, telephone number, postal address and job title ​​​​​​
• Enquiry data such as the content of your messages, quote requests, project details and any files or information you send to us
• Technical data such as IP address, browser type and version, device type, operating system, time zone and website diagnostic information
• Usage data such as how you use our website, which pages you visit and how you interact with the site
• Marketing and communications data such as your preferences for receiving marketing communications from us and your communication preferences 

We may also collect, use and share aggregated or anonymised data for analytical and business improvement purposes. This data does not directly identify you.

We do not intentionally collect any special category personal data through our website unless you choose to provide it to us and we have a lawful reason to process it.

 

 

3. How we collect your personal data

We collect personal data in a number of ways, including:

• when you fill in a contact form or request a quote 
• when you email us, call us or otherwise correspond with us 
• when you request brochures, technical information or product details 
• when you subscribe to marketing communications, where offered 
• automatically, through cookies and similar technologies, when you use our website
• from publicly available sources or third parties where relevant to a business enquiry or project opportunity

 

 

4. How we use your personal data

We will only use your personal data where the law allows us to. Under UK data protection law, this will usually be because:

• we need it to take steps at your request before entering into a contract, or to perform a contract with you
• it is necessary for our legitimate interests, provided your rights do not override those interests
• we need it to comply with a legal or regulatory obligation
• you have given us consent, where consent is required 

UK data protection in the UK is governed by the UK GDPR and the Data Protection Act 2018, and it requires organisations to use personal data fairly, lawfully, transparently and securely. 

We may use your personal data for the following purposes:

• to respond to your enquiries and provide requested information 
• to prepare quotations, proposals or technical responses 
• to supply products and services, and manage our relationship with customers, suppliers and other business contacts 
• to administer and improve our website 
• to monitor website performance, security and usage 
• to maintain internal records and business administration 
• to comply with legal, accounting or regulatory requirements 
• to send you marketing communications where we are allowed to do so

 

 

5. Marketing

We may send you information about our products, services, case studies, news or updates where you have requested information from us, are an existing business contact, or have otherwise consented where required.

You can ask us to stop sending marketing communications at any time by using the unsubscribe link in an email or by contacting us directly.

We do not sell your personal data to third parties.

 

 

6. Cookies and similar technologies

Our website may use cookies and similar technologies to make the site function properly, improve usability, understand traffic and performance, and support security and analytics.

These may include:

• strictly necessary cookies required for the website to operate
• analytics cookies to help us understand how visitors use the site 
• functionality cookies to remember preferences 
• marketing cookies if we run advertising or remarketing tools 

You can manage cookies through your browser settings and, where implemented, through our cookie banner or preference tool.

Note for publish: add your actual cookie banner wording and list the platforms used, for example Google Analytics 4, Meta Pixel, HubSpot, or any consent-management platform, if applicable.

 

 

7. Disclosure of your personal data

We may share your personal data with trusted third parties where necessary for the purposes described in this policy, including:

• website hosting, IT support and system administration providers 
• website developers and digital service providers 
• analytics, cookie management and search engine providers 
• CRM, sales and email communication platforms 
• professional advisers such as accountants, auditors, insurers, solicitors and other consultants 
• regulators, public authorities, law enforcement bodies or courts where required by law 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

 

 

8. International transfers

We primarily expect personal data to be processed in the UK or EEA. However, some of our third-party providers may store or process data outside the UK.

Where personal data is transferred internationally, we will ensure appropriate safeguards are in place as required by applicable data protection law.

 

 

9. Data security

We have implemented appropriate technical and organisational security measures to protect personal data from accidental loss, unauthorised access, misuse, alteration or disclosure.

We also limit access to personal data to those employees, contractors and service providers who have a genuine business need to know it.

 

 

10. Data retention

We will only retain your personal data for as long as reasonably necessary for the purposes for which it was collected, including to satisfy any legal, regulatory, tax, accounting or reporting requirements.

Retention periods will vary depending on the nature of the relationship and the type of data involved. In some cases, we may retain data for longer where required by law or where necessary to establish, exercise or defend legal claims.

 

 

11. Your legal rights

Under UK data protection law, you have rights in relation to your personal data, including the right to:

• be informed about how your personal data is used 
• request access to your personal data 
• request correction of inaccurate or incomplete personal data 
• request erasure of your personal data in certain circumstances 
• object to processing in certain circumstances 
• request restriction of processing in certain circumstances 
• request transfer of your personal data to you or another organisation in certain circumstances 
• withdraw consent at any time, where we rely on consent 
• object to direct marketing at any time 

These rights are subject to certain legal exemptions and conditions. 

If you wish to exercise any of your rights, please contact us using the contact details above.

 

 

12. Third-party links

Our website may contain links to third-party websites. If you follow a link to any other website, please note that those websites have their own privacy policies and we do not accept responsibility or liability for them.

 

 

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by publishing a new version on this page. Please check back periodically to stay informed of any changes.

 

 

14. Contact and complaints

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

MM Engineered Solutions Limited
Unit 4b Sirius Drive Rutherglen Centre Port Talbot SA12 7BR United Kingdom
Tel: 01639 822 893
Email: info@mme.co.uk 

You also have the right to complain to the Information Commissioner’s Office (ICO)